How to Evaluate a Workers' Comp Referral and Case Management Platform
A workers' comp referral and case management platform is the operational backbone of a service line that has more stakeholders, more documents, and more communication loops than any other payer category in the practice. The right platform compounds with the program's growth. The wrong one becomes another system the team works around.
Hatch Team
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The Referral Management Opportunity Most Specialty Practices Are Leaving on the Table
Most specialty care organizations are sitting on a significant operational opportunity, one that doesn’t require adding headcount, expanding locations, or changing clinical workflows.
Joe Zboch
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Why EHR-Based Referral Management Falls Short for Specialty Care
What it takes to make referrals a first-class workflow
Joe Zboch
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The Most Expensive Google Search in Your Referral Workflow
Most COOs can tell you referral triage takes too long. Few can tell you why.
Joe Zboch
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50% of Referrals Are Never Completed. Here's Where Referral Management Workflows Break Down.
A referral doesn't fail at one point. It degrades across a chain, and each broken link makes the next one worse.
Joe Zboch
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Growing Pains: 4 Lessons on Scaling Orthopedics in a Hyper-Competitive Market
We sat down with Wayne Fraleigh, CEO of the Orthopaedic & Spine Center of the Rockies (OCR), to discuss how his group is navigating two very different worlds. They manage a captive market in Northern Colorado alongside a hyper-competitive market in North Denver
Joe Zboch
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Workers' Comp Growth: 7 Tips to Become your Market's Go-To Provider
Workers' comp can be a high-margin, high-volume business. The challenge, as we discussed, is that it's often buried in administrative sludge that kills efficiency and frustrates your team.
Joe Zboch
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How Proliance Built a System to Scale Value-Based Care Referrals Across 8 Aggregator Partners
Healthcare organizations are chasing direct-to-employer contracts. The pitch is compelling: transparent pricing, no authorization headaches, high-value surgical cases. But for most orthopedic practices, the direct employer relationship remains aspirational.
Joe Zboch
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